Successful transformations require high social competence, clear leadership and suitable processes. There are three phases of change which lead to the successful transformation of a company in eight steps.
Letting go, say goodbye
The normal, predictable and comfortable environment of the employees is disturbed. Here it is important to respect the arguments of optimists and pessimists in the company.
What matters is who we will be, not who we were.
In this phase it is important to focus on the future and not on the past. Optimists should be encouraged.
Start to identify with the new
The transformation becomes sustainable for all employees and the processes are implemented. Confidence in the new technology develops. The changes can be fixed in the corporate culture.